01Who we are
The pairfront.ai website (the “website”) is operated by Clever Brain Technologies Ltd (“Clever Brain”, “we”, “us”), the company building PairFront. We are responsible for the personal information collected through the website.
Registered address: Unit GA-00-SZ-L1-RT-209, Level 1, Gate Avenue – South Zone, Dubai International Financial Centre, Dubai, United Arab Emirates. You can reach us about privacy at support@cleverbrain.in.
02What this policy covers
This policy covers personal information we collect when you browse the website or contact us through it, including the contact form and emails you send us.
It does not cover the PairFront product itself. If your organisation takes part in a pilot or uses PairFront, the handling of project data, code and customer information is set out in the written agreement for that engagement.
03Information we collect
Information you give us
When you use the contact form, we collect:
- your name and work email address;
- your company name and phone number, if you choose to provide them;
- the topic you select (for example, “Book a demo” or “Become a referral partner”);
- your message and anything you include in it.
We also collect the content of emails and other messages you send us directly. Please do not include passwords, access credentials or confidential customer data in the contact form.
Information collected automatically
Like most websites, our web server records basic technical information for each request: IP address, browser and device type, the page requested, the referring page, and the date and time. We use these logs to keep the website running and secure.
Cookies
The website does not set advertising or analytics cookies and does not build profiles of visitors. If we add analytics or embedded third-party tools (such as a scheduling calendar), we will update this policy and, where required, ask for your consent first.
04How we use your information
- To respond to you: answering your enquiry, arranging a demo, scoping a pilot, or discussing the referral program or human FDE services.
- To follow up on your enquiry: sending information you asked for and related follow-up messages. You can ask us to stop at any time.
- To operate and protect the website: preventing spam and abuse, troubleshooting, and keeping the service secure.
- To meet legal obligations: for example, keeping records required by law or responding to lawful requests.
We do not sell personal information, and we do not use it for automated decisions that have legal or similarly significant effects on you.
05Legal bases for processing
Where data protection laws require a legal basis, we rely on:
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and following up | Our legitimate interest in responding to business enquiries, or steps you ask us to take before entering into a contract |
| Operating and securing the website | Our legitimate interest in running a safe, working website |
| Legal and regulatory requirements | Compliance with a legal obligation |
| Anything we specifically ask permission for | Your consent, which you can withdraw at any time |
07International transfers
Our team and service providers may process information in countries other than the one you live in. Where the law requires it, we put appropriate safeguards in place for these transfers, such as contractual protections with our service providers.
08How long we keep it
We keep enquiry messages for as long as we need them to handle your enquiry and any business relationship that follows, and to meet legal and record-keeping requirements. After that, we delete or anonymise them. Server logs are kept for a limited period for security and troubleshooting, then deleted.
09Security
We protect personal information with measures appropriate to the risk, including encrypted connections (HTTPS) and access limited to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct information that is inaccurate or incomplete;
- ask us to delete your information;
- object to or restrict certain processing, including follow-up messages;
- receive your information in a portable format;
- withdraw consent where we rely on it;
- complain to your local data protection authority.
To make a request, email support@cleverbrain.in. We may need to confirm your identity before acting, and we will respond within the time required by applicable law.
11Children
The website is intended for businesses and professionals. It is not directed at children under 18, and we do not knowingly collect their personal information. If you believe a child has sent us information, contact us and we will delete it.
12Changes to this policy
We may update this policy as the website and PairFront develop. We will change the “Last updated” date above and, for significant changes, give notice on the website.
13Contact us
For questions about this policy or your personal information:
Level 1, Gate Avenue – South Zone
Dubai International Financial Centre, Dubai, United Arab Emirates Email: support@cleverbrain.in
